Windsor Island Resort HOA

Association Management Team

Orlando Franco

General Manager

Email: generalmanager@windsorislandresorthoa.com
Phone: 863-438-5950
Hours of Availability: Thursday through Monday, 10:00 AM – 6:00 PM

Roles and Responsibilities

The General Manager oversees the daily operations and administration of Windsor Island Resort HOA under the direction of the Board of Directors and in accordance with the Association's governing documents, management agreement, and applicable Florida laws.

Responsibilities include financial oversight, budget administration, vendor and contract management, property maintenance, staff supervision, compliance coordination, and communication with homeowners and the Board. The General Manager serves as the primary liaison between the Board, management, legal counsel, and Association service providers.

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Erin Ortiz

Assistant General Manager

Email: assistantgeneralmanager@windsorislandresorthoa.com
Phone: 863-438-5950
Hours of Availability: Monday through Friday, 8:30 AM – 5:00 PM

Roles and Responsibilities

The Assistant General Manager supports the General Manager in the daily administration and operations of Windsor Island Resort HOA.

Responsibilities include coordinating maintenance and vendor services, assisting with financial and administrative reporting, overseeing assigned staff, addressing homeowner inquiries, maintaining Association records, and monitoring compliance with community policies and procedures.

The Assistant General Manager assists in implementing Board-approved initiatives and oversees daily operations in the General Manager's absence, within delegated authority.

For General Inquires: 
Front Desk: windsorislandfrontdesk@gmail.com
Phone: 863-438-5950